khirkiya | Privacy Policy and How We Protect Your Data

01Introduction

Khirkiya (khirkiya.im) is an international-standard online Sports Betting and gaming platform. We believe your privacy is a fundamental right, which is why this Privacy Policy is fully transparent about what data we collect, why we collect it, and how we keep it safe.

By using any Khirkiya service, you agree to this privacy policy. We recommend reading it carefully before creating an account. This policy covers our Terms & Conditions An integral part.

            In Plain Terms: We never sell your data, never share it with third parties unnecessarily, and always treat your privacy as our top priority.
          

This Privacy Policy has been developed in accordance with the General Data Protection Regulation (GDPR) and international data protection standards.

02What Data We Collect

Khirkiya collects your data in several ways. Here's a full breakdown:

Information You Provide Directly:

Data Type	When It's Collected	Purpose
Name, date of birth	At Registration	Identity Verification & Age Confirmation
Email, Phone Number	At Registration	Communication & Security
Address	During KYC verification	Identity verification
Payment Information	At the time of transaction	Deposit & Withdrawal Process
National ID / Passport	During KYC verification	Fulfilling Legal Obligations

Automatically Collected Data:

IP Address: For security monitoring and fraud prevention.
Device Information: Browser type, operating system, screen resolution.
Usage patterns: Pages visited and time spent, games played.
Log Data: Login time, logout time, and transaction history.
Cookies & tracking: To improve your site experience (details below).

We only collect data that is genuinely necessary to deliver our services. Collecting excessive or irrelevant information goes against our policy.

03How your data is used

Khirkiya uses your data for the following purposes:

Account management: To manage registration, login, profile updates, and account security.
Service delivery: For betting, gaming, deposits, withdrawals, and bonus management.
Identity verification (KYC): For anti-money laundering compliance and age verification under international law.
Customer Support: To address your questions, complaints, or any issues you may have.
Security & Fraud Prevention: To detect suspicious transactions or account activity.
Service Improvement: Analyzing usage patterns to continually improve the platform experience.
Legal Obligations: For regulatory reporting and audits as required by relevant authorities.
Contact: To send important updates, security alerts, and (with your consent) promotional offers.

            Marketing communications: If you no longer wish to receive promotional emails or messages, you can opt out at any time from your profile settings or by contacting us at support@khirkiya.im.
          

04Who We Share Your Data With

Khirkiya never sells your data. However, in certain circumstances, necessary information may be shared with the following parties:

Payment Processors: To process transactions via bKash, Nagad, Rocket, and similar services. Only transaction-related data is shared.
Identity verification services: Approved third-party verification providers for the KYC process.
Legal authorities: In response to a court order or a lawful request from law enforcement.
Regulatory Authority: For audit and reporting requirements by licensing authorities.
Security Services: Technology service providers that protect against cyber threats and fraud.

All third-party service providers are contractually bound to uphold our strict privacy standards. They receive only the data required for their specific function — nothing beyond that.

05Cookie Policy

The Khirkiya website uses cookies. Cookies are small text files stored in your browser. We use the following types of cookies:

Essential Cookies: Essential for the site to function properly. These cannot be disabled.
Functional Cookies: To remember your preferences such as language and layout.
Analytics Cookies: To analyse user behaviour and improve the site.
Security Cookies: For fraud detection and session protection.

You can disable non-essential cookies from your browser settings. However, turning off certain cookies may affect the functionality of some site features.

06Data Security Measures

Khirkiya uses industry-leading security technology to protect your data. Our security infrastructure includes:

256-Bit SSL Encryption: All communication between your browser and our servers is encrypted.
Data Encryption: Stored sensitive data is secured with AES-256 encryption.
Two-Factor Authentication (2FA): You can add an extra layer of security to your account.
Firewall & DDoS protection: Servers are protected against cyber attacks.
Regular security audits: Regular testing by third-party security experts.
Restricted Access: Staff can only access data that is necessary for their specific role.

            In the event of a data breach: In the event of a data breach, we will notify the relevant regulatory authority within 72 hours and inform affected users as promptly as possible.
          

07Your rights

You have specific rights over your data. Khirkiya fully respects these rights:

Right to Access

You can find out what data we hold about you and request a copy.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

You can request deletion of your data under certain circumstances.

Right to restrict processing

You can request that the use of your data be restricted.

Right to Portability

You can export your data in a machine-readable format.

Right to object

You can object to marketing communications or profiling.

To exercise these rights, email us at support@khirkiya.im. We typically respond within 30 days. For deletion requests, certain data may need to be retained for a specified period due to legal obligations.

08How Long Your Data Is Retained

Khirkiya does not retain your data beyond what is necessary. Retention periods vary by data type:

Data Type	Retention Period
Account Information	While account is active + 5 years
Transaction Records	7 years as required by law
KYC documents	5 years after account closure
Customer support conversations	3 Years
Logs & Technical Data	12 months
Marketing Preferences	Until Opt-Out

Once the retention period expires, data is securely deleted or anonymized.

09Minor Protection

Khirkiya is firmly committed to protecting minors. Our platform is strictly for users aged 18 and above. We do not knowingly collect or process any data from individuals under 18.

If we inadvertently collect data from a minor, we will delete it immediately upon discovery and close the associated account.

If a parent or guardian discovers their child is using Khirkiya, please contact us immediately at support@khirkiya.im.

10Privacy policy changes

This privacy policy may be updated in line with changes in technology, law, or our services. When changes are made:

A notice will be sent to your registered email address before any significant changes take effect.
The "Last Updated" date at the top of the page will be revised accordingly.
You may request a summary of previous versions by contacting support@khirkiya.im.

            Advisory: Check back on this page periodically to stay up to date with the latest version of our Privacy Policy.
          

11Contact Us

For any questions or concerns about our Privacy Policy, or to exercise your rights, please get in touch:

Email

support@khirkiya.im

Live Chat

At the bottom-right corner of the website

Response time

Typically within 24–48 hours

Khirkiya's Privacy Policy — Your Data, Our Responsibility

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