01General Terms & Conditions
Khirkiya (referred to herein as "we", "the platform", or "the site") is an internationally licensed online Sports Betting and gaming platform. Website khirkiya.im By accessing the site or creating an account, you confirm that you have read these terms and conditions in full and agree to be bound by them.
These terms and conditions form a legal agreement between you and Khirkiya. If you do not agree with any part of these terms, please refrain from using the platform.
Important: These terms and conditions have been written in Bengali for the convenience of users in Bangladesh. However, the English version shall be considered authoritative in the event of any legal dispute.
Khirkiya believes in full transparency. That's why our terms and conditions are written in clear, plain language so every user can understand them easily. For any questions, reach out at support@khirkiya.im.
02Account Registration
The following conditions must be met to create an account and use betting or gaming services on Khirkiya:
- Each individual may open only one account. Multiple accounts will be closed and any deposited funds may be forfeited.
- You must provide accurate and truthful information at the time of registration — including your name, date of birth, address, phone number, and email.
- Keeping your account password secure is entirely your responsibility. Never share your login credentials with anyone.
- As part of the identity verification (KYC) process, you may be required to submit a copy of your national ID card or passport.
- Khirkiya reserves the right to close any account at any time if it was registered using false information.
Please note: Any attempt to create multiple accounts using the same device, IP address, or payment method will be detected and dealt with accordingly.
03Age Requirements
Strictly prohibited for users under 18. You must be at least 18 years old to use any Khirkiya service. Accounts belonging to minors will be closed immediately.
Khirkiya may request proof of age from any user at any time for verification purposes. Failure to provide such proof may result in temporary or permanent account suspension.
If a parent or guardian suspects their minor child is using Khirkiya, please contact us immediately at support@khirkiya.im. We will take swift action.
04Deposits & Withdrawals
The following rules apply to all transactions on Khirkiya:
- Minimum deposit: ৳100. Deposits can be made via bKash, Nagad, Rocket, and other approved payment methods.
- Minimum Withdrawal: ৳500. Withdrawal requests are typically processed within 15 minutes to 24 hours.
- Withdrawal via Same Method: Withdrawals are generally processed through the same method used for your deposit.
- KYC verification is mandatory before any withdrawal can be processed.
- Khirkiya reserves the right to suspend or investigate any transaction to prevent suspicious activity or money laundering.
- Withdrawals cannot be made directly from a bonus balance. Funds from bonuses only become withdrawable after the wagering requirements have been met.
Tax Information: Khirkiya does not deduct any tax from your winnings. However, you may have personal tax obligations under local law.
05Betting Rules
The following rules apply to all betting activity on Khirkiya:
- Once a bet is confirmed, it cannot be cancelled or changed — unless Khirkiya offers a cashout option.
- Khirkiya reserves the right to void any bet where incorrect odds were displayed due to a technical error.
- If a match or event is completely cancelled, the stake for that bet will be refunded.
- If one leg of a parlay or accumulator bet is voided, the payout will be recalculated based on the remaining legs.
- Any bet suspected of being linked to match-fixing or unfair advantage will be voided and the associated account will be investigated.
- Maximum bet amounts vary by event and market. Limits are clearly displayed for each market.
For live betting, odds may occasionally shift due to network delays. Khirkiya will always pay out based on the odds displayed at the time the bet was accepted, unless a technical error occurred in the system.
06Bonuses & Promotions
Khirkiya offers a variety of bonuses and promotional deals. Each bonus comes with its own terms, but the general rules are:
- Wagering requirements: Most bonuses carry wagering requirements (e.g., you must bet 10–20x the bonus amount). Withdrawals are not permitted until these conditions are met.
- Bonus Validity: Every bonus has a set expiry date. Any unused bonus will be forfeited once the validity period ends.
- Each bonus is redeemable once: Each promotional offer may be used by a single user only once.
- Any evidence of bonus abuse or manipulation will result in the bonus being forfeited and the account being suspended.
- Khirkiya reserves the right to modify or cancel any bonus offer at any time.
Bonus Details: Terms & Conditions for Each Bonus
Bonus Page available. Please read those terms carefully before claiming any bonus.
07Responsible Gaming
Khirkiya takes responsible gaming seriously. We want our users to enjoy entertainment in a healthy, controlled way. To support this, we offer the following tools:
- Deposit Limit: You can set a maximum deposit amount per day, week, or month.
- Loss Limit: Set your own limit on the maximum amount you can lose within a given time period.
- Self-Exclusion: You can temporarily deactivate your account for 6 months or more.
- Cooling-off: You can take a break for anywhere between 24 hours and 30 days.
- Reality Check: At regular intervals, the system will remind you of your playing time and spending.
If you feel that gaming is having a negative impact on your life or someone you know, please Responsible Gaming Visit the page or get in touch with us.
08Close Account
Khirkiya reserves the right to temporarily or permanently close any account under the following circumstances:
- Providing false information during registration.
- Operating multiple accounts.
- Misuse of bonuses or promotions.
- Attempting to hack accounts or carry out cyberattacks.
- Violation of any law or regulatory obligation.
- Abusive behavior toward other users or staff.
Users may request account closure at any time. Any remaining balance will be refunded, but all bonus balances will be forfeited.
09Privacy
Khirkiya takes the privacy of your personal information very seriously. To learn more about how we collect, use, and protect your data, please refer to our Privacy Policy read.
In short: we never sell your data to third parties. Your information is only used for service operations, legal obligations, and fraud prevention.
10Limitation of Liability
Khirkiya is not responsible for the following:
- Bets or games that could not be completed due to an internet disconnection.
- Losses resulting from third-party malware or hacking on your device.
- Transactions made using your account credentials by another person.
- Service changes or discontinuation due to changes in applicable law.
That said, Khirkiya always strives to keep the platform running without interruption. Any technical issues are resolved as quickly as possible.
11Changes to Terms
Khirkiya may update these terms and conditions at any time. When changes are made:
- Notice will be given via email or in-app before any significant changes take effect.
- The date of any changes will be noted at the top of this page under "Last Updated".
- Continued use of the platform after any changes will be considered acceptance of the updated terms.
12Contact
If you have any questions or complaints regarding these terms and conditions, please contact us:
Email: support@khirkiya.im
Live Chat: Click the chat button at the bottom right of the website
Support hours: 24/7, 365 days a year