Responsible Gaming

KhirkiyaResponsible Gaming on — Build Healthy Betting Habits

Betting is entertainment — not a solution to life's problems. Khirkiya is here to make sure you always stay in control and enjoy the experience.

GamCare Approved
18+ Only
24/7 Support
5+ Protection Tools
24/7 Support Services
100% Free Support

01What Responsible Gaming Means to Us

At Khirkiya, we believe betting should be an enjoyable experience — not a burden. Responsible gaming means staying in control of your time, your money, and your mindset. It means knowing when to play, how much to play, and most importantly — when to stop.

Online betting and gaming are a legitimate form of entertainment. But when it goes beyond a habit and turns into dependency, it can take a serious toll on your family, finances, and mental health. Khirkiya always wants you to be well — both on and off the platform.

As part of our responsible gaming programme, we've put together a range of tools and guidelines to help you stay informed and in control. These tools are completely free and accessible from your account at any time.

Please note: Never use betting as a source of income. It is purely for entertainment — only play with money you can afford to lose without it affecting your daily life.

02Recognising the Signs of Problem Betting

Betting affects everyone differently. But there are common signs that can indicate whether your — or someone you know's — betting habits are getting out of control:

⚠️ Warning Signs — Seek help immediately if you notice any of the following:
  • Chasing losses — placing more bets in an attempt to recover money already lost
  • Hiding your betting or keeping it from family
  • Trouble sleeping, loss of appetite, or feeling restless without betting
  • Spending money that you or your family need on betting
  • Withdrawing from friends and family, feeling isolated and alone
  • Repeatedly trying to stop betting but failing
  • Betting with borrowed money or lying to fund your betting
  • Using betting as a way to cope with stress or emotional pain

Experiencing these signs doesn't make you a bad person. This is a health issue, and with the right support, it can be addressed. Khirkiya is here for you.

03Self-Assessment Quiz

Answer the following questions honestly. This is not a clinical diagnosis — it's simply a way to reflect on your own betting behaviour:

Do you often end up betting more than your set budget?
Do you feel restless or irritable when you're not betting?
After a loss, do you find yourself chasing your money back with "just one more" bet?
Do you prioritise betting over work, studies, or spending time with family?
Do you hide how much you bet from family or friends?
Have you tried to stop betting but found you couldn't?
Understand the Outcome: If you answered "Yes" to 2 or more questions, please talk to us. Our support team will assist you in complete confidence. If you answered "Yes" to more than 4, seeking specialist help is strongly recommended.

04Khirkiya's Protection Tools

Khirkiya's platform gives you direct access to several important protection tools from within your account settings. They take effect immediately:

Deposit Limit

Set a maximum limit on how much you can deposit daily, weekly, or monthly.

Loss Limit

Your betting will be automatically restricted if your losses exceed a set amount.

Session Time Limit

Choose how long you want to play in a single session. When the time is up, a break is automatically enforced.

Cool-off Mode

Take a temporary break lasting anywhere from 24 hours to 6 weeks. Your account will be suspended for the entire duration.

Self-Exclusion

Option to close your account long-term or permanently. Full details are provided below.

Promotions Off

Turn off bonus and promotional notifications to avoid temptation.

To activate these tools, go to Account Settings > "Responsible Gaming" section. For any assistance, reach out to support@khirkiya.im.

05How to Set Your Betting Limits

The most effective way to maintain healthy betting habits is to set your limits in advance. Follow the steps below to set limits on Khirkiya:

1
Set your monthly entertainment budget

Start by deciding how much you can set aside each month for entertainment overall — including cinema, dining out, and gaming. Then allocate a specific portion of that to betting.

2
Set a deposit limit on your account

Lock a deposit cap on your account so you never go over your set budget. Increasing this limit requires a 24-hour waiting period — a built-in safeguard against impulsive decisions.

3
Use the Session Timer

Set a maximum number of hours per session. Research shows that extended, uninterrupted betting sessions impair decision-making.

4
Review Your History Regularly

Review your betting history at least once a month — how much you've won, lost, and how much time you've spent. Be honest with yourself.

Golden Rule: Never chase your losses by placing bigger bets to win back what you've lost. Every betting session stands completely on its own — trying to recover previous losses in the next session is one of the most dangerous habits you can develop.

06Self-Exclusion Process

If you feel you need a complete break from betting, use Khirkiya's self-exclusion feature. It is fully confidential and takes effect immediately:

  • Temporary Exclusion: You can close your account for any duration between 6 months and 5 years.
  • Permanent Exclusion: Your account can be permanently closed. This decision cannot be reversed.
  • During Exclusion: No new accounts can be opened and no marketing messages will be sent.
  • Balance Refund: Any funds remaining in your account at the time of exclusion will be returned to you.

To activate self-exclusion: go to Account Settings → Responsible Gaming → Self-Exclusion — or email us directly at support@khirkiya.im.

If you attempt to access the platform by any means after self-exclusion begins, we will take all technical measures necessary to enforce your exclusion and keep your account closed.

07Minor Protection

Khirkiya strictly prohibits anyone under 18 from using the platform. We make no exceptions on age verification. That said, you as a family member also have a role to play:

  • Keep parental controls enabled on your device.
  • Keep your account password and login details away from children.
  • Never share your account login with anyone else — especially minors.
  • Don't leave your device unattended with a betting app or website open.

If you suspect a minor has used your account, contact us immediately at support@khirkiya.im. We will act promptly and handle the matter with complete confidentiality.

08Help & Support

Asking for help takes courage. If you feel you can't manage on your own, support is available through the following:

Khirkiya Support
support@khirkiya.im — Available 24/7
GamCare
International Problem Gambling Support Organisations
Gamblers Anonymous
Anonymous Support Groups — Active Worldwide
For Family Members: If you are concerned about a loved one's betting, get in touch with us. We are here to support family members too.

09FAQs

Yes — reducing a limit or setting a new one takes effect immediately. However, increasing a limit is subject to a 24-hour cooling period to prevent impulsive decisions.

Yes. When self-exclusion is activated, any remaining balance will be returned to your registered payment method.

A cooling-off break is temporary — typically ranging from 24 hours to 6 weeks. Your account reactivates automatically once the period ends. Self-exclusion is a stricter measure — it can last from a minimum of 6 months up to permanently, and cannot be reversed before the term expires.

No, self-exclusion can only be initiated by the account holder. However, if you're concerned about a loved one, contact us at support@khirkiya.im — we'll help guide you in the right direction.

Setting deposit or loss limits does not affect your bonus eligibility. However, turning off promotional notifications means you won't receive updates about new offers. If you activate self-exclusion or a cooling-off break, all bonuses and promotional messages will be completely suspended.

Why Khirkiya Leads in Responsible Gaming

See what we actually do in practice, not just what's written in our policy.

Instant Limit Control

Adjust your deposit, loss, and time limits from your account at any time. Reductions take effect immediately; increases apply after a 24-hour cooling-off period.

Ad-Free Experience

Opt out of all promotional communications whenever you want. Play at your own pace, free from bonus offers and tempting promotions.

Detailed History Tracking

View your full betting history, win/loss stats, and time spent — whenever you need it.

Support for Families

We support not just users, but their family members too. If you're worried about a loved one, reach out to us directly.

Strict Age Verification

Age verification is mandatory at registration and on your first withdrawal. No one under 18 is permitted to use the platform.

GamCare Approved

Khirkiya follows the standards set by GamCare, an internationally recognised responsible gaming organisation, and passes regular independent audits.


Comparison with Healthy Betting Habits

The comparison below will help you understand where your betting habits currently stand.

Budget Control Healthy Habits
UncontrolledFully Regulated
Time Management Healthy Habits
UnlimitedWell-Defined
Psychological Impact Healthy Habits
High StressEntertainment & Fun

The Golden Rules of Healthy Betting

Only bet what you can afford to lose
Never treat betting as a source of income
Never bet when you're intoxicated or under emotional stress
Take regular breaks — avoid playing for long stretches at a time
Talk openly with family and friends about your betting
Accept losses calmly — winning and losing are both part of the game
Never bet with borrowed money or your savings
Don't chase losses with bigger bets

Play Responsibly, Stay in the Game

Join Khirkiya and enjoy a safe, enjoyable betting experience with access to all our responsible gaming tools.

Responsible Gaming
18+ Only
24/7 Support
GamCare Approved
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